(UX) USER EXPERIENCE Consulting
Helping to design success for digital government agency services
Helping to design success for digital government agency services
UX research can provide strategic design recommendations based on the needs of your users and your internal employees. This step is often skipped, leading to uninformed decision making that can be costly and expensive to fix.
The wide variety of options for designing, developing and maintaining a website can be overwhelming. BPM Solutions will develop the appropriate technical tools for your agency's needs.
Scaling is often an issue for agencies with limited resources and that's often due to outdated processes. BPM solutions will help to identify and fine-tune existing processes in order to maximize your agency's efforts.
- Project & Program Management
- User Experience Research
- Data-Driven, User-Centric Design
- Web & Mobile App Development
- Quality Assurance & Usability Testing
- Strategic Release Deployment
- Digital Marketing Planning & Execution
A true user-centric experience requires that you understand what your users care about most, and then make data-driven decisions to develop the appropriate strategy for your agency's unique challenges. We start by studying both the internal and external needs of the challenges that your agency needs to solve.
BPM Solutions knows that most government agencies struggle to stay up-to-date with infrastructure changes that meet the accessibility needs of users that are often marginalized. Our team combines its understanding of legacy government systems with knowledge of the latest technologies designed to best serve residents and the staff that support them.
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